Prudential recently sent a letter to all of our disability insurance participants. The letter included an error in the new premium and made reference to a rate sheet that was not (but should have been) in the mailing. Prudential will be sending apologies to everyone who received these letters along with corrected pricing and a rate sheet that shows some new alternatives.
This was clearly an embarrassment for Prudential. They are delaying the rate adjustment for one month to give members more time to consider possible changes in coverage before the new rates are implemented. As usual, members are encouraged to address their questions to Educators Insurance Services at 800-727-3414 option 3.